top of page

Privacy Policy
Your privacy is important to us. It is The Joy Artist's policy to respect your privacy
and comply with any applicable law and regulation regarding any personal
information we may collect about you, including across our website,, and other sites we own and operate.

This policy is effective as of 22 March 2021 and was last updated on 22 March

Information We Collect
Information we collect includes both information you knowingly and actively provide
us when using or participating in any of our services and promotions, and any
information automatically sent by your devices in the course of accessing our
products and services.

Log Data
When you visit our website, our servers may automatically log the standard data
provided by your web browser. It may include your device’s Internet Protocol (IP)
address, your browser type and version, the pages you visit, the time and date of
your visit, the time spent on each page, other details about your visit, and technical
details that occur in conjunction with any errors you may encounter.

Please be aware that while this information may not be personally identifying by
itself, it may be possible to combine it with other data to personally identify
individual persons.

Personal Information
We may ask for personal information which may include one or more of the


Legitimate Reasons for Processing Your Personal Information
We only collect and use your personal information when we have a legitimate
reason for doing so. In which instance, we only collect personal information that is
reasonably necessary to provide our services to you.

Collection and Use of Information
We may collect personal information from you when you do any of the following on
our website:

Sign up to receive updates from us via email or social media channels
Use a mobile device or web browser to access our content
Contact us via email, social media, or on any similar technologies


When you mention us on social media

We may collect, hold, use, and disclose information for the following purposes, and
personal information will not be further processed in a manner that is incompatible
with these purposes:

We may collect, hold, use, and disclose information for the following purposes, and
personal information will not be further processed in a manner that is incompatible
with these purposes:

to contact and communicate with you
for advertising and marketing, including to send you promotional information about
our products and services and information about third parties that we consider may
be of interest to you

Please be aware that we may combine information we collect about you with
general information or research data we receive from other trusted sources.


Security of Your Personal Information
When we collect and process personal information, and while we retain this
information, we will protect it within commercially acceptable means to prevent loss
and theft, as well as unauthorized access, disclosure, copying, use, or modification.

Although we will do our best to protect the personal information you provide to us,
we advise that no method of electronic transmission or storage is 100% secure, and
no one can guarantee absolute data security. We will comply with laws applicable to
us in respect of any data breach.

You are responsible for selecting any password and its overall security strength,
ensuring the security of your own information within the bounds of our services.

How Long We Keep Your Personal Information
We keep your personal information only for as long as we need to. This time period
may depend on what we are using your information for, in accordance with this
privacy policy. If your personal information is no longer required, we will delete it or
make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information for our compliance
with a legal, accounting, or reporting obligation or for archiving purposes in the
public interest, scientific, or historical research purposes or statistical purposes.


Children’s Privacy
We do not aim any of our products or services directly at children under the age of
13, and we do not knowingly collect personal information about children under 13.

International Transfers of Personal Information
The personal information we collect is stored and/or processed where we or our
partners, affiliates, and third-party providers maintain facilities. Please be aware
that the locations to which we store, process, or transfer your personal information
may not have the same data protection laws as the country in which you initially
provided the information. If we transfer your personal information to third parties in
other countries: (i) we will perform those transfers in accordance with the

requirements of applicable law; and (ii) we will protect the transferred personal
information in accordance with this privacy policy.


Your Rights and Controlling Your Personal Information
You always retain the right to withhold personal information from us, with the
understanding that your experience of our website may be affected. We will not
discriminate against you for exercising any of your rights over your personal
information. If you do provide us with personal information you understand that we
will collect, hold, use and disclose it in accordance with this privacy policy. You
retain the right to request details of any personal information we hold about you.

If we receive personal information about you from a third party, we will protect it as
set out in this privacy policy. If you are a third party providing personal information
about somebody else, you represent and warrant that you have such person’s
consent to provide the personal information to us.

If you have previously agreed to us using your personal information for direct
marketing purposes, you may change your mind at any time. We will provide you
with the ability to unsubscribe from our email-database or opt out of
communications. Please be aware we may need to request specific information from
you to help us confirm your identity.

If you believe that any information we hold about you is inaccurate, out of date,
incomplete, irrelevant, or misleading, please contact us using the details provided
in this privacy policy. We will take reasonable steps to correct any information
found to be inaccurate, incomplete, misleading, or out of date.

If you believe that we have breached a relevant data protection law and wish to
make a complaint, please contact us using the details below and provide us with full
details of the alleged breach. We will promptly investigate your complaint and
respond to you, in writing, setting out the outcome of our investigation and the
steps we will take to deal with your complaint. You also have the right to contact a
regulatory body or data protection authority in relation to your complaint.


Use of Cookies
We use “cookies” to collect information about you and your activity across our site.
A cookie is a small piece of data that our website stores on your computer, and
accesses each time you visit, so we can understand how you use our site. This
helps us serve you content based on preferences you have specified.


Limits of Our Policy
Our website may link to external sites that are not operated by us. Please be aware
that we have no control over the content and policies of those sites, and cannot
accept responsibility or liability for their respective privacy practices.


Changes to This Policy
At our discretion, we may change our privacy policy to reflect updates to our
business processes, current acceptable practices, or legislative or regulatory
changes. If we decide to change this privacy policy, we will post the changes here
at the same link by which you are accessing this privacy policy.

If required by law, we will get your permission or give you the opportunity to opt in
to or opt out of, as applicable, any new uses of your personal information.


Contact Us
For any questions or concerns regarding your privacy, you may contact us using the
following details:

Jan Haas

bottom of page